Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. Please review the following return policy before making a purchase.

Graded Cards

Due to the unique nature of graded trading cards and collectibles, all graded card sales are final and are not eligible for returns or exchanges due to change of mind, market price changes, or minor surface wear on the graded card holder.

Please note that graded card holders may have minor surface wear, including light scratches or scuffs. Our listings include photographs of the actual graded card being sold. Please review all available photos and videos carefully, as they show the condition of the exact item you will receive.

Exceptions may be made if the item arrives materially damaged during shipping, an incorrect item is received, or the item materially differs from the listing. Please contact us within 3 days of confirmed delivery if one of these situations occurs.

For any approved graded card return, the grading company, grade, and certification number must match the item originally shipped.

Sealed Products

Due to the nature of sealed trading card products and collectibles, all sealed product sales are final and are not eligible for returns or exchanges due to change of mind or market price changes.

Please review all product information and available photos carefully before purchasing.

Exceptions may be made if the item arrives materially damaged during shipping, an incorrect item is received, or the item materially differs from the listing. Please contact us within 3 days of confirmed delivery if one of these situations occurs.

Any sealed product approved for return must remain in its original, unopened, unaltered, and factory-sealed condition. Products that have been opened, unsealed, tampered with, or otherwise altered are not eligible for return.

Damaged, Incorrect, or Materially Misdescribed Orders

Please inspect your order upon delivery. If your item arrives materially damaged during shipping, you receive an incorrect item, or the item materially differs from the listing, please contact us within 3 days of confirmed delivery.

Please include photographs of the item and shipping packaging when applicable so that we can evaluate the issue.

Please contact us before sending any item back. Returns sent without prior authorization may not be accepted.

If a return is required because of shipping damage, an incorrect item, or a material error in the listing, Concordia Trading Company will cover reasonable return shipping costs.

Return Shipping

For any authorized return, please follow the return shipping instructions provided by Concordia Trading Company. Returns should be packaged securely and returned using a trackable shipping service.

Refunds

Once an authorized return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Items returned in a different condition from which they were originally shipped may be denied a refund. For graded cards, the grading company, grade, and certification number must match the item originally shipped.

Cancellations

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.

Questions

If you have any questions about a return or your order, please contact us through our Contact page.

Nothing in this policy limits any rights or remedies that cannot be excluded under applicable law.

Thank You